Speak to a support service
Gambling Help Online provides confidential support and links to assistance. You can contact a service for yourself or to discuss concern about another person; you do not need to wait until you have every detail.
Ask which venues are covered
An exclusion arrangement has a defined scope. Ask the relevant venue or service how the arrangement is recorded, which properties it covers and how to get help using it.
Physical and online arrangements
Do not assume that an arrangement for one physical venue automatically applies to an online account, or the reverse. Check the coverage with the organisation responsible for the scheme.
Keep useful contacts
The support page keeps the national helpline and online support link together. The directory’s commercial buttons are not part of that support process.